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Your feedback is important

Phil Hoffmann Travel seeks to maintain and enhance our reputation of providing high quality products and services. We value feedback as it assists us to identify areas of improvement across the business including customer service and product offerings. Importantly it also enables recognition and acknowledgement of our staff whose behaviours are exemplary of our high customer service standards. Phil Hoffmann Travel is committed to being responsive to the needs and concerns of our customers or potential customers and to resolving issues as quickly as possible. Our Complaint Handling Policy outlines the procedure in full.

If you would like to provide us with your feedback please complete the following form.